The Future of Customer Service

Wednesday, 14 February at 3:30 PM

Workshop Stage presented by Samsung    View Map

In this session...

In this session Daniel Carvalho, Business Development director of Twitter for Latim America, will talk about how Twitter is evolving from a pure information network to a "services platform" where users can talk with brands thru direct messages and get all kinds of services, from flights check-ins to e-commerce to customer services.

Presented with


Thomas Felpeto Client Development Lead Twitter

Event Details

Event Type Workshop

Related Topic Area  Creativity & Arts   Tech   Business 

Similar Interests  Content   Design   Data   Entrepreneurship 

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